If you are thinking about having a stairlift you may have some questions, this section is designed to answer some of the most popular questions people have about stairlifts

For many people making the decision to have a stairlift installed can be a daunting one. We have answered a few of the more common questions below. If you have further questions your Minivator supplier will be happy to answer these, no matter how small. Don't worry, it is unlikely you will be the first person to ask!

Will I need to redecorate once my stairlift is installed?

Your new stairlift will be fitted to your staircase, not your wall so in most cases the answer will be no.

In some instances you may need to have a handrail moved or a window sill reduced in order to avoid clashes with you new stairlift, in which case some minor re-decoration may be needed after the lift is installed.

How long does it take to install a stairlift?

The complexity of your stairlift will determine how long it takes to fit your lift, however most lifts will only take between two to four hours to install.

What happens if there is a power cut?

There's no need to worry. Your Minivator stairlift is operated by batteries, these re-charge when your Stairlift is left on a charge point. This means your stairlift will continue to work if the power supply is interrupted for a limited number of trips. The Simplicity Series stairlifts will charge wherever they are left on the track.

What happens if I leave my stairlift off charge?

Audible and visual signals will alert you that your lift is not on a charge point. The power supply to the stairlift should remain switched on at all times. If stairlift batteries are allowed to go completely flat they may need to be replaced.

Minivator's Intelligent Safety System will make sure your stairlift is always returned to the charge point giving added piece of mind that the batteries will not run down.

What if I want to have a new carpet?

Your stairlift can be removed and refitted to allow for the laying of new carpets. Many stairlift suppliers offer removal and re-installation services.

How long will I have to wait for my stairlift?

This will depend on which Minivator lift you order. Minivator understands the difference a stairlift can make to your quality of life which is why we offer the shortest market lead times possible.

Which stairlift is right for me and my staircase?

Minivator offer a range of stairlift systems, all of which are detailed in our guide to Minivator Stairlifts. Click here to request a copy. Your local Minivator dealer will be able to conduct both a survey of your staircase and assess your needs to help you identify which system is right for you.